Refund Policy 🔄

1. Eligibility for Refunds & Returns ✅

To be eligible for a refund or return, your item must be:

• Unused and in the same condition that you received it.
• In its original packaging.
• Returned within 7 days of the purchase date.
• Accompanied by the receipt or proof of purchase.

Certain types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

2. Non-Returnable Items 🚫

• Gift cards
• Downloadable software products
• Some health and personal care items
• Items marked as "Final Sale" or "Non-Returnable"

3. How to Initiate a Return 📦

To initiate a return, please follow these steps:

1. Contact our Customer Support: Reach out through our contact form or email.
2. Provide Order Details: Include your order number, the item(s) you wish to return, and the reason for the return.
3. Await Instructions: Our team will provide you with detailed instructions on how to return your item(s).

4. Shipping Returns 🚚

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

5. Refunds Process 💰

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

6. Late or Missing Refunds ⏱️

If you haven't received your refund yet:

• Check your bank account again
• Contact your credit card company, it may take some time before your refund is officially posted
• Contact your bank. There is often some processing time before a refund is posted
• If you've done all of this and you still have not received your refund, please contact us

7. Damaged or Defective Items 💔

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or a full refund, including shipping costs, if the damage is confirmed.

8. Changes to This Refund Policy 🔄

We reserve the right to modify this Refund Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review this policy periodically for any updates.